FlexTour Mobile is a tour, expense, advance and communication app for tour guides and tour leaders working with Flex Travel. Contact us about anything related to the app.
| info@flextravel.com.tr | |
| Phone | +90 212 231 67 70 |
| Address | 19 Mayıs Mah. 19 Mayıs Cad. Nova Baran Plaza No: 4 Door No: 54, Şişli / Istanbul, Türkiye |
| In the app | Use the Help tab in the bottom menu to create a support request or ask for a call-back. |
How do I get an account?
Tap "Sign up as a guide" on the sign-in screen, submit your request and verify your phone number with the SMS code. You can sign in once the Flex Travel office approves your request. Your account may also have been created by the office, in which case your sign-in details will be sent to you.
I forgot my password.
Tap Forgot password on the sign-in screen and set a new password using the code sent to your registered phone number.
I am not receiving the SMS code.
Check that your phone number is correct and that your phone has signal, then try again in a few minutes. If the problem continues, call us.
My receipt photo will not upload.
Check that the app has camera and photo permissions (device Settings > FlexTour) and that you are connected to the internet.
I am not receiving notifications.
Check that notifications are enabled for FlexTour in device Settings > Notifications.
How do I delete my account?
Go to Account > Delete my account. Details: https://flextravel.com.tr/en/account-deletion
Privacy Policy: https://flextravel.com.tr/en/privacy-policy
Personal Data Notice: https://flextravel.com.tr/en/personal-data-notice
Terms of Use: https://flextravel.com.tr/en/terms-of-use
Account and Data Deletion: https://flextravel.com.tr/en/account-deletion